TraceZero Labs LLC operates this website. You can contact us at tracezerolabs@gmail.com, by phone at (430) 999-0090, or at our accessibility contact, accessibility@tracezerolabs.com.

You must be at least 21 years of age to access and use this website. By using the site, you represent that you are 21 or older and that the information you provide is accurate.

All products offered on this website are intended exclusively for in vitro laboratory research and are not for human or veterinary consumption, clinical application, or diagnostic use. Products are not evaluated or approved by the U.S. Food and Drug Administration for any of these uses. You are responsible for ensuring that your purchase, possession, and use of any product complies with all applicable laws.

When you place an order, you authorize us to charge the payment method you provide through our payment processor. Order acceptance and pricing are subject to availability and verification. We ship to the address you provide using the carrier and method selected at checkout. Estimated delivery times are not guarantees. Risk of loss passes to you upon delivery to the carrier, subject to applicable law.

Because our products are research compounds, returns are generally not accepted for safety reasons unless the product was received damaged, incorrect, or otherwise non-conforming. To request a return, refund, or cancellation, contact us promptly with your order number. Approved refunds will be issued to the original payment method. We reserve the right to cancel or refuse any order.

Certain features, including checkout, require an account. You are responsible for safeguarding your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

The website content, including text, graphics, logos, and software, is owned by or licensed to TraceZero Labs and is protected by intellectual property laws. You may not copy, reproduce, or distribute our content without our written permission, except as permitted by law.

You agree not to use the website to: purchase products for human or veterinary consumption; violate any law; infringe the rights of others; transmit malware or harmful code; interfere with the site's operation; or attempt to gain unauthorized access to our systems or data.

Our website uses third-party services for payment processing, analytics, and hosting. We are not responsible for the practices of these third parties, and their use of your information is governed by their own policies.

The website and products are provided "as is" and "as available." To the extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability and fitness for a particular purpose. Scientific information on this site is provided for research reference and is not medical advice. We do not guarantee that any product will produce any particular research result.

To the maximum extent permitted by applicable law, TraceZero Labs shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss arising from your use of or inability to use the website or products. Nothing in these Terms limits liability that cannot be limited under applicable law.

These Terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. The parties agree to attempt in good faith to resolve any dispute through negotiation. Any dispute that cannot be resolved by negotiation will be resolved by binding arbitration administered in California, and judgment on the award may be entered in any court of competent jurisdiction.

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. We may update these Terms from time to time and will revise the "Last Updated" date above. Your continued use of the website after changes constitutes acceptance of the revised Terms.

Questions about these Terms can be sent to tracezerolabs@gmail.com or by calling (430) 999-0090.